FAQs

WHAT SIZE SHOULD I CHOOSE?

Our shoes fit true to size, but it is always a good measure to follow the steps in our Size Guide.

WHAT PAYMENT METHODS CAN I USE?

We accept the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron.
  • Klarna: Choose between Pay Later or or Slice It. Pay Later lets you receive the goods before you pay. Slice It allows for you to split the payment in several instalments. Klarna is available to customers in Sweden, Norway, Finland, Denmark, Germany, Austria, Netherlands, United Kingdom and USA. Remember to select your nations currency before you check out.
  • PayPal: Shop easily online without having to enter your credit card details on the website. To register for a PayPal account, visit the website paypal.com.

WHAT ARE SHIPPING TIMES AND COSTS?

  • We offer free shipping worldwide for our Einar shoes.
  • Delivery within 1 to 7 business days.
  • Express delivery options available at checkout.
  • See our Shipping & Returns page for details on shipping methods, costs and delivery times

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

We offer free shipping for exchange or return shipments. Returns or exchanges can be made for any reason within 14 days of receiving the products. See our Returns & Exchanges page for the return process and our conditions.

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