Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: 800-123-4567
Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm
Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
You can return any item purchased on Shella within 20 days of the delivery date.
We use European sizes and our shoes fit true to size. Since it is a very soft shoe, it is also very forgiving to different shapes of the foot, and to wide feet. This makes the length of your foot the most crucial measure. To ensure the shoe will fit comfortably, measure your foot from the heel to toe, and pick a size equal to or just above the measure of your foot.
Example: If your foot measures 27,2 cm, then choose size 43. If it measures 27,7 cm, then select size 44.
Tip: Put your foot on a paper and make a mark behind your heel and another mark where your most protruding toe ends. Measure the distance between the marks to get an accurate length.
Women’s sizes: All our sizes are men’s sizes, and there might be small differences between your normal women’s size and our size. Therefore, we advice female customers to measure their feet before ordering.
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